Return & Refund Policy – Shoprize

At Shoprize, we want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.

Returns

You may request a return within [X days – e.g., 14/30 days] of receiving your order.
To be eligible, the item must be:
- Unused, unworn, and in the same condition as received.
- In its original packaging with tags attached (if applicable).
Certain items cannot be returned, such as:
- Perishable goods (e.g., food, flowers).
- Intimate or sanitary products.
- Gift cards or downloadable software.
- Sale or clearance items (unless defective/damaged).

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within [X business days].
Shipping fees are non-refundable (unless the return is due to our error or a defective item).

We only replace items if they are defective or damaged. If you need an exchange for the same product, contact us at [your support email].

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
We recommend using a trackable shipping service to ensure your return is received.